You are watching: An ipod has been detected but it could not be identified
Press the Scan for hardware changes switch shown directly below.
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That choice will reinstall the driver for Apple Mobile an equipment USB Driver.
There’s a an excellent chance the at the very least one that the above resolutions will deal with iTunes when it doesn’t recognize iPod devices. Keep in mind that the over resolutions might also fix the same problem for iPhones and iPads.