A frustrating experience trying come login to an account leads to a rumination on just how Know your Customer (KYC) fails us and our humanity.

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In the financial solutions industry, you have to be acquainted with a procedure called Know your Customer.

Know her Customer—often abbreviation to simply KYC—refers come the procedure in which a firm verifies the identity of your customers. The idea is to protect against unauthorized access and rise security.

Have you ever dubbed customer company of part banking or credit service and had to be asked a significant of oddly details multiple an option questions about your past? If so, climate you’ve been topic to KYC.

(As one aside, I have actually been asked questions so obscure about my life that I had actually trouble comment them, which made me briefly involved that ns wasn’t in reality me.)

All that this seems, if no straightforward, 보다 at least sensible. No one wants a situation where someone else can impersonate you and, say, drain your bank account, or take out a auto loan in her name.

But I fear that us have created a mechanism which penalizes humans and doesn’t actually resolve the larger difficulties of fraud.

To start this story of woe, let’s talk about Capital One, and how every I wanted to execute was log in.

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I’m outta here.

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