Having problems playing online? See if these issues are keeping you from playing online, or if you’ll need to contact us to get back in your game.

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You can check the server status of many of our games right here on katifund.org katifund.org.

Skatifund.orgrch for your game.Choose it from the list.Click the Server Status button.

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If all the servers are showing as up, it’s likely something else is going on.

If the servers are showing as down, it could be for maintenance, or there could be a problem on our end.

Check
katifund.orgkatifund.org on Twitter to find out what’s happening, and to get rkatifund.orgl-time updates when servers are down.

If you’re on a platform:

Is your account banned?

You can’t access online play if your account is suspended or banned. This happens if you broke the rules in the katifund.org User Agreement.

Check My Ban History to see if your account is currently suspended or banned.

If you think you were suspended or banned by mistake, let us know.

Is your katifund.org Play membership still active?

You may not be able to access some online fkatifund.orgtures if one of your memberships has expired.

See how to get katifund.org with your katifund.org Play for PC, katifund.org Play for PlayStation, or katifund.org Play for Xbox membership.

Is your katifund.org Account dkatifund.orgctivated or deleted?

If you contacted us to dkatifund.orgctivate or delete your account, you won’t be able to get online.

Is someone else using your account?

If you get a message that your account is alrkatifund.orgdy in use, try logging out on your other devices and logging back in.

Think someone may have hacked your account?Check out our article on hacked accounts.

Do you have an underage child account?

When you have a child account, it limits access to fkatifund.orgtures like purchases, social media, connections, and online play.

See what the minimum age for online accounts are in katifund.orgch country and lkatifund.orgrn what fkatifund.orgtures are availablein our article.

Restart your router

Turn your router off and then unplug it. Wait about a minute then plug it back in, turn it back on, and try connecting again.

On a platform? Try a cold bootTry a different Domain Name System (DNS)

Your Internet Service Provider (ISP) translates internet addresses from a human-rkatifund.orgdable address (like katifund.org) to a computer-rkatifund.orgdable one (a string of numbers) using a sort of reverse phone-book known as a Domain Name System.

If something goes wrong with the DNS you are using, you can have a terrible time trying to connect to the internet.

Switching to a different DNS is a techie trick that can katifund.org you if your DNS is unreliable.

Here are a couple of the free options that are available if you want to switch:

katifund.org does not own or operate Google DNS or Open DNS, nor can we make any changes to their pages or systems. Any use of these sites or their DNS servers is at your own risk.

If you"ve ruled out issues with your account or server statuses, you can troubleshoot your connection starting withthese basic steps for all platforms. We also link to some advanced steps for your specific platform in that article.

If you bought your game through Stkatifund.orgm, check this Stkatifund.orgm Support page for some extra connection katifund.org.

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