This is a one-time activity as folks upgrade from pre-1.15.4.994 come anything over this.

You are watching: Plex please check that the file exists

Here is the forum announcement which i posted:


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katifund.org Media Server security transforms for Synology individuals NAS & tools
neighborhood Announcement - Synology users - security update.Server Version#: katifund.org Media Server 1.15.4.994 and over By famous customer request and also to boost the safety and security of your media, we’ve made a little but visible adjust to what PMS have the right to do on your NAS by itself. We have actually removed user katifund.org from the administrators group. This to be a holdover native DSM 5.2 once it was forced for PMS come run appropriately on the NAS. Now, with DSM 6 and above, this is no longer required. Through doing therefore we’ve lower…

I have actually the precise same difficulty as that Aug 2019. Ns am utilizing a QNAP system. Any assist is really appreciated.


I’m running katifund.orgMediaServer-1.16.3.1402-22929c8a2-x86_64 (updated come this variation today) and now my “video” folder is no much longer available.

To be clear, i had currently done the to update post-1.15.4.994 and also everything was functioning fine. Now, ~ this update, i have verified all of my folders have actually the same permissions, restarted, etc. As soon as I browse folders when including a new library, every one of my folders populate simply fine other than “video” is empty and also any libraries constructed off of sub-folders within room unavailable. Music have the right to still be play in katifund.org, just nothing that stays in “video”.


ChuckPa august 10, 2019, 4:12am #25

Your logs present that user katifund.org walk not have permission come the video share.

Please recheck it.

I will additionally ask if friend rebooted DSM together the PMS 1.15.4.994 notice stated.

Your logs show:

Aug 09, 2019 11:06:07.804 <0x7f78997fa700> ERROR - can not to uncover title because that item of form 5Aug 09, 2019 11:06:07.804 <0x7f78997fa700> DEBUG - MDE: evaluating media item -1Aug 09, 2019 11:06:07.804 <0x7f78997fa700> DEBUG - MDE: : no direct play video clip profile exists for http/mpegts/Aug 09, 2019 11:06:07.804 <0x7f78997fa700> DEBUG - MDE: : no direct play video clip profile exists because that http/mpegts//Aug 09, 2019 11:06:07.805 <0x7f78997fa700> DEBUG - MDE: : codec is unavailable for analysisAug 09, 2019 11:06:07.805 <0x7f78997fa700> DEBUG - MDE: : codec is unavailable for analysisAug 09, 2019 11:06:07.805 <0x7f78997fa700> ERROR - can not to uncover title for item of kind 5Aug 09, 2019 11:06:07.805 <0x7f78997fa700> DEBUG - MDE: : selected media 0 / -1Aug 09, 2019 11:06:07.805 <0x7f78997fa700> DEBUG - Cleaning magazine for conference 25a5fbdb-a4a6-49a8-92c6-a0fd14893249 ()Aug 09, 2019 11:06:07.805 <0x7f78997fa700> DEBUG - starting a transcode session 25a5fbdb-a4a6-49a8-92c6-a0fd14893249 at offset -1.0 (state=3)Aug 09, 2019 11:06:07.805 <0x7f78997fa700> DEBUG - Streaming Resource: included session 0x7f7864615320:25a5fbdb-a4a6-49a8-92c6-a0fd14893249Aug 09, 2019 11:06:07.806 <0x7f78997fa700> DEBUG - TPU: hardware transcoding: enabled, yet no hardware decode accelerator foundAug 09, 2019 11:06:07.806 <0x7f78997fa700> DEBUG - TPU: hardware transcoding: last decoder: , last encoder: The video re-superstructure is likewise owned by video Station. That is extremely recommended you produce your own shares and move the media come them (out of the Synology pre-defined share).Any DSM or Synology application updates can and also often do impact the video share.

See more: What You Got There ? Numarx (What You Got There)

If friend need aid in moving your media without losing metadata or clock history, please let me know.