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In order to protect your privacy and connection security, a VPN must be stable. However, sometimes, even VPNs experience runtime errors.If your VPN refuses to connect, or the connection to the VPN server is interrupted, our guide will tell you what to do.

You are watching: The network connection between your computer and the vpn


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How to fix error 807: Network connection interrupted

If the connection between your computer and the VPN was interrupted

Do the same for your antivirus/antimalware softwareRestart your router and disable its firewall temporarilySwitch to a wired connectionDisconnect from the troublesome server and try connecting againIf possible, check the host server and restart itCheck whether the connection details are correct or haven’t changedRestart your computer

Performing these steps can help you restore the connection between you and the VPN server. If your connection was interrupted, it could be caused by the following:

Your PC settings have changedThe settings of the host VPN server have changedSecurity settings/software affect your connectionThe VPN server has reached its maximum capacity

Getting error 807 from your VPN? Our comprehensive guide can help you fix it in no time.

More often than not, restarting your computer (the client PC) should fix the issue. So you might want to start with that.

If the server is not responding

In this case, you’ll usually see something along the lines of the network connection between your PC and the VPN server could not be established.

If the server is not responding and you can’t establish a connection to your VPN server, try the following fixes:

Check if the correct IP address and hostname are correctReset your routerTry pinging the VPN server, to see if it’s still online and reachableCheck if your PC’s firewall settings allow VPN traffic

Error 807 can be easily fixed

All things considered, if you encounter error 807 or any other similar error with your VPN connections, it’s not a bad idea to start with the basics. Make sure you troubleshoot your side of the connection and try restarting your PC first.

Most of the time, restarting your PC or the VPN server does the trick.

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However, if the issue has a more complicated cause, such as it reaching its maximum number of connections, there’s nothing much you can do about it other than waiting it out or increasing its capacity.